Frequently asked Questions
In this area you will find quick and easy answers to all your questions about our products, ordering processes, payment options and delivery conditions. This information is intended to help you gain a better understanding of our offerings and to simplify your experience with us. If you have any further concerns, our customer service will be happy to help.
Product types and availability
What types of products does Artclub offer?
Artclub offers originals, prints & merchandise. Each edition differs in terms of limitation, signature and format.
Can I have my work individually refined?
No, not yet. However, this is still planned for the future
How can I have my work framed?
artclub does not currently offer a cream service. However, it is possible to buy all prints with a frame. If you would like to have an original framed, send us an email to sk@artclub.wtf and we will organize this for you.
Ordering and Pricing
How much does an Artclub work cost?
Prices vary depending on edition and additional options. Originals start at €999 & PRINTS start at under €109.
Do I have to have a customer account to order?
No, an order as a guest is possible.
Payment and finances
Which payment methods are accepted?
Artclub accepts direct debit, PayPal, credit card (Master Card, VISA), Klarna.
How secure is my payment online?
The online order is secured by SSL encryption.
How can I redeem a voucher?
Voucher codes can be redeemed during the ordering process.
Shipping and delivery
How much does the shipping cost?
Shipping costs vary depending on the size of the work and the shipping option selected.
How long does the delivery take?
Delivery time is usually around 10 days, but may vary.
What delivery options are there?
Artclub offers standard shipping and a premium delivery service.
Can I arrange a delivery date?
This must be agreed directly with the shipping service providers. If you have any questions about this, please contact sk@artclub.wtf
Can I track my delivery?
Yes, a tracking number will be provided after shipping.